Simple, Transparent Pricing

TL;DR — Three plans — Starter (£79/mo), Professional (mid-tier) and Scale (full NexLevel Stack™). Every plan includes the full CRM (pipelines, calendars, email/SMS, funnels, invoicing, reputation), 14-day free trial, and monthly or annual billing. AI agents are add-ons on Starter, bundled on Scale.

Pick the plan that fits your business. No hidden fees, 14-day free trial, monthly or annual billing.

What's included on every plan?

Every NexLevelCRM plan includes the full CRM (pipelines, calendars, email & SMS, funnels, invoicing, reputation) plus a 14-day free trial. AI agents are add-ons on Starter, mostly included on Professional, and fully bundled on Scale.

How do I choose the right plan?

Start on Starter if you need the core CRM only — a single operator managing pipelines and marketing. Move to Professional when you add AI Voice or Smart Agent and need multiple users. Pick Scale for the full NexLevel Stack™ — Voice, Smart Agent, Social Agentic and NexLevel Ranking — plus priority support. Multi-location or agency? Talk to us about an Accelerator licence.

Monthly vs annual billing

All plans bill monthly with no commitment, or annually with two months free (equivalent to a ~17% discount). You can upgrade, downgrade or cancel at any time from your account — no phone calls, no retention scripts.

How does pricing compare to piecing it together yourself?

A typical UK service business running a separate CRM, email tool, SMS gateway, funnel builder, review-request tool, appointment booker and answering service pays £400–£900/month before any AI is added. NexLevelCRM Professional replaces all of that at a lower monthly cost, and every tool shares one contact record — so a caller answered by Voice, added to a nurture, and booked online shows up as one lead with a full timeline instead of scattered across seven dashboards.

Currencies, VAT and payment methods

Prices are shown in GBP, USD and EUR using fixed conversion rates. UK customers are billed in GBP with VAT added; EU and international customers are billed in their selected currency. We accept card and direct debit; annual plans can be invoiced.

Not sure which tier fits? Book a demo and we'll size it with you, or explore industry-specific use cases and the NexLevel Stack™ bundle.

Frequently asked questions

Is there a free trial?

Yes. Every plan includes a full-feature 14-day free trial with no card required to start. You can invite your team, connect your data and test AI agents during the trial.

Can I change plans later?

Yes — upgrade, downgrade or cancel at any time from your account. Upgrades are prorated to the day; downgrades take effect at the next billing cycle.

What does the AI Voice add-on cost on the Starter plan?

NexLevel Voice adds from £149/month for typical single-location usage, scaling with call minutes. It's bundled at no extra cost on the Scale plan.

Do you offer discounts for agencies or multi-location operators?

Yes. Multi-location businesses and agencies reselling NexLevelCRM can access wholesale pricing via the NexLevelAI™ Accelerator. Book a demo to discuss volume terms.

Are there any usage overage fees I should know about?

Only SMS and phone-call minutes are usage-metered, with clear per-unit rates and a spend cap you set. Contacts, users (on Pro and Scale), workflows, funnels and integrations are all unlimited on their respective plans.

Do you offer refunds?

Yes — a 14-day money-back guarantee on any first paid month. If NexLevelCRM isn't a fit after your trial, contact support and we'll refund in full.

Which currencies and payment methods do you accept?

GBP, USD and EUR via card or direct debit. Annual plans can be paid by invoice. UK customers are billed in GBP with VAT added.